Privacy Policy

Introduction

At Global Trade Solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our import/export services and visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business address, tax identification numbers
• Financial Information: Bank account details, credit card information (processed securely)
• Trade Documentation: Import/export documents, customs declarations, shipping details
• Communication Records: Emails, phone calls, meeting notes related to your business transactions

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide import/export services and process your transactions
• Communication: To respond to your inquiries and send service-related updates
• Compliance: To comply with legal and regulatory requirements
• Improvement: To improve our services and develop new offerings
• Marketing: To send you relevant marketing communications (with your consent)
• Security: To protect against fraud and ensure the security of our services

Information Sharing

We may share your information with:

• Government Authorities: Customs agencies, tax authorities, and other regulatory bodies as required by law
• Service Partners: Shipping lines, airlines, customs brokers, and other logistics providers involved in your shipments
• Financial Institutions: Banks and payment processors for transaction processing
• Legal Advisors: Legal counsel and auditors when required for legal proceedings

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Compliance with international data protection standards

Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing of your personal information

Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Essential cookies are required for basic functionality, while optional cookies help us improve our services.

International Data Transfers

As an international trade company, your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: privacy@tradecompany.com
• Phone: +1 (212) 555-0100
• Address: 123 Trade Center Boulevard, New York, NY 10001